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Our Response to Coronavirus, COVID-19

Warn

Maintenance Announcement

Regular maintenance is necessary in order to provide our patients and families with the best functionality and security. We apologize for the inconvenience.

Hospital Safety

For the safety of all, we must ask that any visitor who has confirmed COVID-19 stay home and NOT visit Boston Children’s Hospital. Please isolate at home, per the state guidelines, and consider making your visit virtually.

Using MyChildren’s Patient Portal, you can:

view portions of your child’s health record
send messages and photos to your care team
pre-checkin, schedule, and cancel visits
view and update your contact information
view and pay your copays and bills

Mental Health Support

Need help now?
For a life threatening emergency, call 911. For immediate mental health support, call Massachusetts Crisis Services at 877-382-1609 (available 24 hours a day, 7 days a week).
Mental Health Resources
ChloraPrep 3mL Recall Notice
ChloraPrep 3mL applicators have been recalled in the United States.
ChloraPrep 3mL applicators that come inside pre-packaged kits are NOT affected by this recall and may continue to be used.
What should you do:
  • Remove this product from your home.
  • Contact your supplier for product replacement.
More Clinical Notes and Results Now Available
Starting in February, more of your electronic health information will be available in the MyChildren's patient portal.
You’ll now have access to:
  • Outpatient, Inpatient, and Emergency Department visit notes
  • Laboratory Results
  • Radiology Results
You will have immediate access to laboratory and radiology results. This may mean that you see the results before members of your care team have had a chance to review them. Please remember that interpretation of these results may be complex and needs consideration of many different factors related to you or your child’s health. Please allow your care team some time to review your results.
Visiting Policy
Until further notice, only two adult caregivers may visit or accompany a patient at one time at all BCH locations. All visitors are required to wear a BCH-issued mask when onsite.
For the safety of all, we must ask that any visitor who has confirmed COVID-19 stay home and NOT visit Boston Children’s Hospital. Please isolate at home, per the state guidelines, and consider making your visit virtually.

Radiology and Laboratory Testing Notification

In order to maximize safety and social distancing for our patients, families and staff, effective May 11, 2020, we will require all Laboratory Medicine testing and Radiology exams, including x-rays, be scheduled in advance, for all Boston Children’s locations. Clinics will be reaching out directly to patients for whom a Radiology or Phlebotomy appointment has been deemed medically necessary by their Boston Children’s clinical team.

Numbing Cream

Numbing Cream

Is your child having a blood draw, vaccine, or other procedure that uses a needle?

Consider using a numbing cream, called LMX-4, to make the procedure easier for your child.

There are 3 ways you can get this numbing cream:
  • Talk to your care team about applying LMX-4. Nurses may apply LMX-4 numbing cream during your clinic visit, before you go to the lab, or before a needle procedure in the clinic. Please keep in mind that you will be billed for the application of this cream.
  • Purchase LMX-4 at your local pharmacy. You may want to call your pharmacy ahead of time to make sure they have it in stock.
  • Purchase LMX-4 from a reputable online retailer, such as from Walgreens.com, Walmart.com, or CVS.com.

Health Guidelines & Resources

Health Education Library Access materials describing conditions, home care and treatments
Transition to Adult Care with BRIDGES at Brigham and Women’s Hospital
Eating and Drinking Guidelines Before a Surgery or Procedure
My Hospital Story Prepare children for a visit or procedure with visual stories from

Staying at BCH

GetWell Network Access health education, entertainment and Internet resources via your bedside television
Directions Getting to Boston Children’s Hospital

Research

BioBank Contribute to our research mission and improve the medical care we provide.

Boston Children's Hospital